Help
PushMaxx support
Player help for the camera trainer, Premium, and your account. Write to [email protected]. Product questions also live on the FAQ.
App help
Camera setup, counting, modes, and live Battle. Tell us what screen you were on.
Billing
Premium weekly and yearly, the one-week yearly trial, restore, and Apple subscription settings.
Account and privacy
Sign-in link, progress, and deletion. See the Privacy Policy.
Press and creators
Interviews, partnerships, and sponsored posts go to Marketing ([email protected]).
What to put in the email
- What you expected, and what happened instead
- The mode or screen (Training, Drill, Campaign, Battle, paywall)
- iPhone model and iOS version
- PushMaxx version from Settings
How do I contact PushMaxx support?
Email [email protected]. Include what you were doing, your iPhone model, iOS version, and the PushMaxx app version from Settings. Press and creator mail goes to [email protected].
The camera will not start. What should I try?
PushMaxx needs Camera access to count form. On iPhone go to Settings, Privacy and Security, Camera, and turn PushMaxx on. Then reopen the app and start in high plank with your full body in frame.
The camera is open but reps are not counting.
Prop the phone at a stable angle. Full body in frame, start in high plank. Sloppy range or a broken combo does not count. Floor is the only equipment. If a movement needs a newer app version, update PushMaxx from the App Store.
How do I restore or cancel Premium?
iPhone purchases go through Apple. Restore from the paywall or Settings in the app. Cancel or change plans in Apple ID subscription settings on your iPhone. The yearly plan includes a one-week free trial. Local price is shown in the App Store.
How do I delete my account?
Use account deletion in PushMaxx Settings when it is offered, or email [email protected]. Deletion follows the Privacy Policy and any legal retention we must keep.
Does live Battle share my camera with PushMaxx?
No. If you choose Video + skeleton, a low-res stream goes to your one opponent, peer to peer. PushMaxx does not record or store that video. Skeleton only is always available.